Policy

Shipping policy

After we receive the order, we will ship it within 1-2 days.

Shipping depends on what shipping method you chosen when checkout.

There is free shipping takes 5-14 business days(Currently due to the spread of COVID-19, logistics delays have been caused), or express 3-6 business days.

(In some shopping festivals or shopping season, logistics timeliness will be delayed, so please be patient.)

The delivery time may be longer in some Countries or Regions.

We will refund you if the item get lost or damanged during the shipment.

 

 

Refund policy

Resend (if applicable)
We only resend items if they are defective or damaged. (If you do not choose a refund.)

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

return address:

Fang Han
2302, 2 block, Golden Field Plaza, Foping 3th Road, Nanhai District
Foshan
528000 Guangdong
China

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at villasons@sina.com.

If you have any other questions, please contact us and we will reply you as soon as possible.

 

 

Privacy policy

Purreen (“we”, “our”, “us”, “web(site)”) is committed to respecting the privacy rights of all visitors to our website (“user”, “you”, “your”, “customer”, “visitor”, “client”). The following policy describes how Purreen collects, protects, and uses the information received from those who visit our site. We collect the personal information (name, address and email) you give as part of the transaction process and to support communications between clients and our company. With your consent, we may send you emails about our store, new products, contests and other updates. If you change your mind after opting in, you may withdraw your consent by contacting villasons@sina.com or by clicking on the unsubscribe link present in all promotional emails we send to our subscribers.


PROTECTION OF VISITOR INFORMATION

Purreen employs industry-recognized security safeguards to protect the personal information that customers have provided to us against loss, misuse, or unauthorized alteration. Credit card information is sent via secure socket layer technology (SSL) and encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Personal information provided to us will not be shared, sold or solicited. Obtained information is used to provide efficient service, better understand visitors to our site, and to support and maintain transactions made on our website.